Insurance
AI literacy across business units
A Swiss insurer wanted its business units to propose AI projects themselves. We ran workshops on real use cases with each unit. Several units came out with their own project proposals.
Change Management for AI
Training, communication and workshops so teams adopt new AI tools.
When a company introduces AI tools, employees need to understand them, trust them and change how they work. We plan and run the training, communication and workshops that make this happen.
The problem
New AI tools often go unused.
Employees were not involved, do not know what the tool is for, or worry about what it means for their job.
How we work
- Initial Assessment
Find out who is affected, how they work today and how open they are to change.
- Change Design
Set goals and plan communication, training and involvement.
- Implementation & Support
Run workshops, training sessions and internal communication.
- Sustainability
Track adoption and adjust the plan where it is not working.
- Closure & Handover
Document results and hand over to your internal team.
What you get
- Change strategy
A plan written for your specific AI rollout.
- Stakeholder analysis
Who is affected, how, and what each group needs to know.
- Communication & training materials
Internal messages, guides and training content.
- Workshop facilitation
Workshops where teams try the tools on their own work.
- Evaluation report
What worked, what did not, and recommendations for the next phase.
Projects
P&C Insurance
18-month AI adoption programme
A large Scandinavian P&C insurer rolled out several AI tools. We ran the change management for 18 months: workshops, internal communication and regular alignment with stakeholders.
Write to Andreas directly.
Andreas Margelisch Change Management Expert